Hi,

Is it just your site these users are experiencing this?
Also, what browser are they using, ie, the built in browser, if it is, what phone, ie, android, iphone ect.
Im using the built in Android and Im getting the blank page.

What's unusual is, that I can't replicate that error; I just get blank white pages, on all forumotion sites
Ill see if I can get this passed up

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Edit 2.50AM UK

As a temporary fix specifically for ANDROID users;
Deactivate the ability to use 'MOBILE MODE' for **all* sites*
Access the web browser > Click the 'menu' button, then click on 'More' > Click 'Settings' > "Mobile view" Untick (leave if it is already not ticked) then hit back and reload the site.
Please note that data charges may change and may incur HIGHER charges, which is out of the ability of forumotions technical team, but to the discretion of the mobile carrier.

This works fine for me on my Incredible S and has for some time, and im willing to pay the extra charge, which is so small it's barely noticable - on my plan

Using a blackberry bold, torch and Samsung Galaxy Infusion.

hooptowngta wrote:http://hooptowngtaforums.forumotion.com/

Mobile users can not access my forum.
This problem started today Wednesday November 16 at approx 10:00am.

When I try it, I am getting the error message:
Error 500
The server encountered an internal error and could not meet your request.

Hi,

Could this be because of a CSS code or Javascript you installed?

Empire_1 wrote:

hooptowngta wrote:http://hooptowngtaforums.forumotion.com/

Mobile users can not access my forum.
This problem started today Wednesday November 16 at approx 10:00am.

When I try it, I am getting the error message:
Error 500
The server encountered an internal error and could not meet your request.

Hi,

Could this be because of a CSS code or Javascript you installed?

It was working fine earlier this morning, and I have not made any changes to the CSS code or Javascript in a long time.

I have a Droid Incredible that just received 2 system updates. I also can no longer access my forum. Yes this started today.
I just get a white screen.

Rum wrote:I have a Droid Incredible that just received 2 system updates. I also can no longer access my forum. Yes this started today.
I just get a white screen.

Incredible S

What does the screen display Error, blank page or other?

As a temporary fix specifically for ANDROID users;
Deactivate the ability to use 'MOBILE MODE' for **all* sites*
Access the web browser > Click the 'menu' button, then click on 'More' > Click 'Settings' > "Mobile view" Untick (leave if it is already not ticked) then hit back and reload the site.
Please note that data charges may change and may incur HIGHER charges, which is out of the ability of forumotions technical team, but to the discretion of the mobile carrier.

This works fine for me on my Incredible S and has for some time, and im willing to pay the extra charge, which is so small it's barely noticable - on my plan

I'm having the same problem on my HTC HD when using I.E

I have the same problem on my iPhone4 using safari and Opera

Jackyboy wrote:I'm having the same problem on my HTC HD when using I.E

David2 wrote:I have the same problem on my iPhone4 using safari and Opera

Could you both please provide us with the error returned?

Darren1 wrote:

Jackyboy wrote:I'm having the same problem on my HTC HD when using I.E

David2 wrote:I have the same problem on my iPhone4 using safari and Opera

Could you both please provide us with the error returned?

I just get a blank page.

Thank you Darren, Worked

All sites are working for me now.

Everything is back to normal for me, as of Thursday morning.

Thanks.

Since this thread appears to be solved, I will archive this thread.


Sanket