New Password needed

O2 at 21h19

Nov

2011

Is there a support in any other languages than English and can I aske help by any other ways that just via this forum?

1 Guest, on 27/11/2011 at 21h24

Do you mean? /t2079-official-support-forums

2 O2, on 27/11/2011 at 21h34

Thanks Gassy, that was a fast answer! We have a forum, old one, and noone does have admin rights nolonger at least noone does remember them anymore. We would like to do some changes, but we cant without a admin rules. I think that is one of the biggest guestons here always.

So I have to take a contact to the admins of this forum by this way: /t93821-lost-founder-s-password? Which one I shold take a contact, MrMario, Sanket, or Joph25 ?

3 Guest, on 27/11/2011 at 21h35

You can contact which you want. Wink

4 slg, on 27/11/2011 at 21h37

Just send one pm to one of the listed staff members. If you send a pm to more than one, your password could be changed more then once.

5 Base, on 27/11/2011 at 21h46

Hello,

Can you please change your title to something more related to your problem? I recommend 'Lost Founder's Password'. Smile

After you've sent the PM, please wait patiently for a response.

6 Guest, on 27/11/2011 at 21h47

First time he asked for support forums. I think he should create a new topic for other problem. Mr. Green

7 O2, on 27/11/2011 at 21h52

Base wrote:Hello,

Can you please change your title to something more related to your problem? I recommend 'Lost Founder's Password'.

After you've sent the PM, please wait patiently for a response.

How long that usually takes, few days or hours? Is forum support also totally free for everyone? Thanks for your answers mates!

8 Base, on 27/11/2011 at 21h53

Thanks for changing your title. Smile

You will normally get a response as soon as the person reads your message. The support forum is free for everyone.

9 Guest, on 27/11/2011 at 21h54

It depend of when staff member be online. And yes, it's free!
:wouhou:

Edit. Oh, Base had replied before me.

10 O2, on 27/11/2011 at 23h33

Gassy wrote:It depend of when staff member be online.

Ill tryed to sen PM to MrMario, but its seems that my messages just get in stuck in my outbox? Is there somekinda of timelimit that new members should wait?

11 Jophy, on 28/11/2011 at 03h07

O2 wrote:
Gassy wrote:It depend of when staff member be online.

Ill tryed to sen PM to MrMario, but its seems that my messages just get in stuck in my outbox? Is there somekinda of timelimit that new members should wait?

Hi,

If you still haven't got a reply within 48 hours, you can PM him again or a manager to recover your password, sometimes we're so busy that we can't assist all of the member's request. Thank you for understanding Smile

12 O2, on 29/11/2011 at 20h11

Same proplems still going on. It seems that, we do not have correct and working admin email nolonger. Forum has set in 2007 and email we have used at that time does not exist anymore. How we can get new admin rights?

13 slg, on 29/11/2011 at 21h23

Send a pm with the old email address to get what you want and also include that the old email is not use and give the new email address.

14 O2, on 29/11/2011 at 22h02

I've send pm to MrMario about it in here. I did add forum admins old email address (not working anymore) and my own email address (working) to him. We cannot log to the forum via admin, because we dont have password. But yet wandering how we get new admin rights working that way? It seems that my pm is still in outbox and MrMario havent got it yet. This seems to be stiff, thank you for your patience! silent

slg wrote:Send a pm with the old email address to get what you want and also include that the old email is not use and give the new email address.

15 slg, on 29/11/2011 at 22h32

If it has been over 48 hours since you sent the pm, send a new pm.

16 Guest, on 30/11/2011 at 12h51

But don't forget, don't send PM to more staff members, send only to one person. You can delete PM just checking it and click Delete button. Wink

17 Base, on 30/11/2011 at 16h46

When PMs are in the Outbox it means they haven't been read yet. As soon as they're read, they will be moved to the Sentbox. Wink

18 O2, on 02/12/2011 at 16h36

Nothing seems to happend with this. What I can do next to get admin rights work in our forum? I have send three PM now and havent got advice what to do?

19 slg, on 02/12/2011 at 18h03

Have you check to see if you have received any emails with a new password?

20 O2, on 02/12/2011 at 20h25

Yes, I've been checking my PM and email, but havent get an answer how to solve this issue.

slg wrote:Have you check to see if you have received any emails with a new password?