Credits spent twice for the same service
Turkulusbudun at 01h06
27
Aug
2011
Description of the problem:
I bought 3000 credits, then spent 1600 credits for customized domain name. However, it seems that I sent the same booking request twice:
So now I have -200 credits (3000 - 1600 - 1600 = -200).
Is it possible to get back 1600 credits spent erroneously? Probably, you can delete one booking request (see picture above) and that would be enough.
PS. All other things work well: I was billed exactly for 3000 credits I paid for and customized domain name is up and running.
I bought 3000 credits, then spent 1600 credits for customized domain name. However, it seems that I sent the same booking request twice:
So now I have -200 credits (3000 - 1600 - 1600 = -200).
Is it possible to get back 1600 credits spent erroneously? Probably, you can delete one booking request (see picture above) and that would be enough.
PS. All other things work well: I was billed exactly for 3000 credits I paid for and customized domain name is up and running.
1 MrMario, on 27/08/2011 at 02h26
I have reported this issue.
2 Turkulusbudun, on 12/09/2011 at 17h48
Thanks a lot. The problem is solved.
3 Sanket, on 13/09/2011 at 13h34
Since this thread is marked solved, I will lock this thread.
Sanket
Sanket
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27/08/2011 at 01h06 by "Turkulusbudun"
