Modeling multiple multivalued dimensions and other design questions

mugen_kanosei at 03h47
13
Feb
2009
Modeling multiple multivalued dimensions and other design questions

Hello, all. This is my first time working on a dimensional model and I have some questions regarding multivalue dimensions.

I am modeling our Remedy trouble ticket process and was settling on the grain being each individual ticket. The problems come in when I started looking at the technicians, work log, and audit log. The work log and audit log are very similar in design. For each ticket there is a CLO
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13/02/2009 at 03h47 by "mugen_kanosei"