CJenner at 00h32
03
Nov
2010
Accumulating Snapshot that acts like a SCD
I'm creating a model of our help desk ticket tracking system, and I'm not sure how to model this. We need to do a snapshot of the data because the transactional system will make overwriting updates. It's accumulating because the ticket has a lifecycle, it opens, it gets assigned and it closes, but it could be reopened.
My reporting requirements are such that I need to be able to report how many tickets are opened on a pa
I'm creating a model of our help desk ticket tracking system, and I'm not sure how to model this. We need to do a snapshot of the data because the transactional system will make overwriting updates. It's accumulating because the ticket has a lifecycle, it opens, it gets assigned and it closes, but it could be reopened.
My reporting requirements are such that I need to be able to report how many tickets are opened on a pa
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Data Warehousing and Business Intelligence based on dimensional modeling and the Kimball Lifecycle.
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"Accumulating Snapshot that acts like a SCD"
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03/11/2010 at 00h32 by "CJenner"






